Position Details: (SN #15c) ServiceNow Digital Twin Specialist

Description:

ServiceNow AI Control Tower Specialist | Digital Twin & Asset Integrity Management

At OIIS, we help technology companies grow faster through effective and well-designed recruitment processes. We operate in a tech talent & RPO model, combining expertise, experience, and a partnership-driven approach to collaboration with both clients and candidates.

ServiceNow AI Control Tower Specialist | Digital Twin & Asset Integrity | Remote | B2B Contract

We're looking for a subject matter expert who can bridge ServiceNow AI Control Tower with industrial Digital Twin platforms and Risk-Based Inspection frameworks, supporting the vision of a fully connected digital oil field where physical asset health and IT service management converge in real time.

What you'll do:

• Design and implement the integration architecture between ServiceNow AI Control Tower and Digital Twin platforms (AVEVA Unified Engineering, Bentley iTwin, or AspenTech APM)
• Configure AI Control Tower health dashboards reflecting real-time equipment integrity status from Digital Twin physics-based models and IIoT sensor streams
• Develop automated work order generation workflows in ServiceNow (SAP PM/Maximo) triggered by AI Control Tower anomaly signals from Digital Twin degradation predictions
• Govern asset hierarchy and taxonomy alignment between ServiceNow CMDB (HAM Pro), the Digital Twin model repository, and ISO 55000-compliant asset management framework
• Integrate Risk-Based Inspection (RBI) assessment outputs from Meridium/AspenTech APM into ServiceNow AI Control Tower as structured risk signals for AI-prioritized maintenance scheduling
• Establish KPI monitoring for Asset Integrity Management tracking RUL, corrosion rates, and inspection compliance
• Define edge-to-cloud data governance for IIoT sensor data feeding both Digital Twin models and ServiceNow ITOM Health events

What we're looking for:

• 10+ years of asset management or reliability engineering in oil & gas, with 4+ years on ServiceNow
• Demonstrated hands-on experience with AVEVA Unified Engineering, Bentley iTwin, or AspenTech APM in a production O&G environment
• Proficiency in ISO 55000 asset management principles and their mapping to ITSM frameworks
• Working knowledge of Risk-Based Inspection (RBI) methodologies (API 580/581) and their digital implementation
• ServiceNow ITAM Pro or HAM Pro certification (required)
• Understanding of IIoT protocols (MQTT, OPC-UA) and edge computing architectures (Azure IoT Edge, AWS Greengrass)
• Degree in Mechanical, Petroleum, or Industrial Engineering; professional chartership (CEng/PE) preferred

Nice to have:

• Prior work on integrated operations center implementations
• Experience with RAM modeling tools (ISOGRAPH, Windchill) for reliability analysis
• Exposure to Process Hazard Analysis (PHA) tools and their linkage to asset management workflows

What we offer:

• B2B contract
• Remote engagement
• Principal Specialist role at a globally significant energy company

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